by Lucy Boulter
3 lessons from giving my father’s eulogy Does the very thought of speaking in public fill you with terror? First of all – don’t beat yourself up about it, you are certainly not alone. National research repeatedly places public speaking as our number one fear, even ahead of death and flying. And secondly – stick with us, because we promise we can help you … Read More Master your presentation confidence
by Lucy Boulter
What a week it has been here at Lucy & Emma! We’ve been blown away by the response to the launch of She Is Unstoppable (Volume 2) – an anthology of stories from female entrepreneurs and business leaders, including one authored by Lucy! The book went straight to No. 1 in Amazon’s ‘business biographies’ category, and we had lots of feedback that made us … Read More Are you ready to be unstoppable?
by Emma
Over the last week we’ve seen how quickly Covid-19 advice, rules and regulations can change. When those changes impact your business, your communication and engagement with your customers needs to be just as swift. In the midst of change it can be hard to know what to say, and how to say it. And in the moment, when your inbox and DMs start to … Read More How to communicate with your customers when Covid-19 guidance changes quickly
by Lucy Boulter
Even at the best of times, there are so many external factors that can make it harder for us to achieve our goals. Time, resources, access to skills…we all face day-to-day challenges of some sort. And in these unmapped and unprecedented times, the list of things that seem to conspire against us is longer than ever (and now it contains a whole net of … Read More Shifting from fearful into fearless
by Lucy Boulter
One of the things we’re hearing from many of you right now is that your confidence has taken a knock. Who could possibly judge you for that? So many of your roles and routines were shifted overnight, into something you didn’t recognise and hadn’t prepared for.
by Lucy Boulter
Everything you’re doing to reopen your business right now is really good news! But are you in danger of making your customers think it’s a bad thing?
by Lucy Boulter
Are you one of the many small business owners who now have a path out of lockdown? New dates and specific guidelines are giving many the clarity and the green light they need to resume trading (very soon if not now). You have a lot to think about and a lot to do. (And you know we’ve had a real thing here at Lucy … Read More Will people buy from me after lockdown (and other questions you’re probably asking yourself)?
by Lucy Boulter
After 20 years of working in crisis communications, I am unshakeably convinced that every crisis leaves a positive legacy. And so, turning a crisis into an opportunity is something every single one of us can do – business owner, corporate manager, employee. All of us. But how?
by Emma
Like other small business owners, the impact of coronavirus was swift and far reaching for Laura Mckenzie. As a fitness instructor, her business model was based on delivering group classes across her local community and one-to-one training. None of which was possible during the national lockdown. In the year leading up to the global pandemic, we’d been working with Laura, helping show how great … Read More How communication skills can help you pivot your business – lessons from lockdown
by Lucy Boulter
Lockdown has made innovators of us all, hasn’t it? These last few weeks, you’ve learned to work differently…
by Lucy Boulter
Have you noticed a change in the way we’re talking about ‘working from home’ now?
by Lucy Boulter
TO SELL OR NOT TO SELL? IS THAT EVEN THE QUESTION? Part 2 – three simple guidelines A big topic of conversation is happening right now around whether or not it is right to keep (or re-start!) selling now.
